Toll Free No. : 1-844-391-7999
TOLL FREE : 1-844-391-7999


The yearly membership arrangements oblige a twelve month responsibility and are just refundable inside of 30 days of membership. Then again, subject to discretion prudence of organization heaps of an individual case, installment would be completely discounted if for any reason you are not entirely fulfilled by the services, we will try to determine the issue. On the off chance that you are still not fulfilled by the same, we offer a cash back arrangement as takes after:

Finally, our company, Chelptech believes in three important principles and these are flexibility, transparency and trust. Under the guidance of our Seniors, we are going to take the printer support to a different level and our techies will develop higher technical capabilities to solve the even the most complex printer issues.

We have a 30 days cash back arrangement with taking after terms and conditions.

For annual /small business plans

  • 100 percent of arrangement cost will be discounted, if guaranteed inside of 30 timetable days of subscribing the arrangement.
  • The refund policy is not applicable for per incidence plans
  • No refund after 30 calendar days of subscribing the plan.

Refunds only are accepted, when any of the following criteria's are met:

  • You have every one of the essentials which were obliged to determine the issue and issue was not determined till the time record was active.
  • The issue is out of scope for the particular plan. Or problem cannot be covered.
  • 30 days have passed after the issue was last worked upon by a Chelptech technician.
  • There should not a closed ticket or resolved issue in the past for unlimited plans.

User responsibity (very important) in connection with obtaining services, you agree that you will:

Cooperate with the Chelptech technician: we will use commercially reasonable efforts to provide the support to you. Our experience shows that most issues can be corrected as a result of close cooperation between you and the technician. Please listen carefully to the technician and follow the technician's instructions. You must confirm that the following conditions are true: The situation giving rise to the question is, reproducible on a single system, i.e., one central processing unit with its workstations and other peripherals; you must have knowledge regarding the hardware system, any software involved, and in the facts and circumstances surrounding the incident; the full system, including software and hardware, is available to you and accessible by you without limit during any telephone discussions with Chelptech support personnel.

Cooperation with the Chelptech expert: we will utilize monetarily sensible endeavors to give the backing to you. Our experience demonstrates that most issues can be revised as a consequence of close participation in the middle of you and the specialist. It would be ideal if you listen deliberately to the expert and take after the specialist's guidelines. You must affirm that the accompanying conditions are genuine.

Software/data backup:

During the time of service Chelptech will under no circumstance responsible for any lost or corrupted software and data. We strongly recommend that you should back up your complete data to the hard drive. You must have a recovery plan; in any case company won’t be responsible for account password and security. Similarly you must provide a correct registration details, and free to choose user name and password. This information will be confidential to you.
Moreover, you are exclusively and totally in charge of any exercises that happen under your record. Your consent to tell Chelptech promptly of any unapproved utilization of your record or some other rupture of security. Chelptech won't be obligated for any misfortune that you may cause as a consequence of another person utilizing your secret key or record, either with or without your insight. Then again, you could be held at risk for misfortunes brought about by Chelptech or another gathering because of another person utilizing your record. You may not utilize any other individual's record whenever, without the authorization of the record holder.

Data backup

You are exclusively in charge of keeping up and going down all data, information, content or different materials (by and large "client information") and programming put away on your PC and capacity media before requesting the services. You recognize and concur that Chelptech or its referral accomplices have no obligation or risk under any situation whenever for any misfortune or defilement of client information, programming or equipment that may emerge at the time of service.This security strategy sets out how Microsoft Support utilizes and ensures any data that you give Microsoft Support when you utilize this site. Microsoft Support is focused on guaranteeing that your security is ensured. Should we request that you give certain data by which you can be recognized when utilizing this site, then you can be guaranteed that it might be utilized as a part of agreement with this security explanation. Microsoft Support may change this strategy now and again by overhauling this page. You ought to check this page now and again to guarantee that you are agree with any progressions.

Telus Services
Disclaimer: Helptech is an independent service provider of remote IT Technical Support. We don't assert any alliance, sponsorship or underwriting of or by any outsider brand at all, unless and until the vicinity and part of this kind of brand is explicitly indicated.